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Welcome Medication Aide Test Takers in Washington!

Below you’ll find important information and links to help you with the next steps toward your Medication Aide certification.

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Need Help? Scroll down to see additional Resources located near the bottom of the web page.

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Steps to Register for the Medication Aide Certification Exam

1

Review Candidate Handbook

Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.

Washington Handbook

2

Create Your Credentia Platform Account

Create an account with our online Credentia Platform system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.

We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.

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Online Exams

Take your written or oral exam conveniently from home or work through Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

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Resources

Need Help?

Browse through Our FAQ and Quick Guides

Schedule an Exam

How to schedule an exam and view exam results?

Renew

How to renew your nurse aide registration?

Grievance

How to submit a written grievance?

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State Information

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Washington Examination and Scheduling Services

Create or Log into your Credentia Platform account to:

  • Change your current address and phone number.

  • Submit Correction Form to update your name, date of birth, or social security number before your scheduled exam.

  • Obtain and submit an Examination Testing Application.

  • Check Testing Application status.

  • Schedule, reschedule or cancel an examination.

  • View exam details such as examination type, scheduled time, date, and location.

  • View the Score report.

  • Submit and review a Grievance application for completed examination.

  • Submit an excused absence application.

Contact Customer Service when:

  • Problem occurs when creating a Credentia Platform Account.

  • Did not receive an activation link.

  • Problem occurs when applying an assigned voucher code.

  • Testing Application Issue.

  • Received an error message when scheduling an examination.

  • Score report is not viewable in Credentia Platform after 24 hours from your exam.

  • Call 888-204-6249

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Washington Board of Nursing

Washington State Department of Health (DOH)

Contact the Washington State Department of Health to:

  • Obtain an Application for Certification

  • Obtain information on state laws and rules governing the certification of nursing assistants

  • Obtain information regarding endorsement from other states

  • Change your current address or name on your certification

  • Obtain certification renewal information/application

Contact Information:
Washington State Department of Health (DOH)
(360) 236-4700
PO Box 47877
Olympia, WA 98504-7877
Website: www.doh.wa.gov

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OBRA Nursing Assistant Registry

OBRA Nursing Assistant Registry

Contact the OBRA Nursing Assistant Registry to:

  • Find out if you are currently listed on the OBRA Nursing Assistant Registry

  • Change your current address or name on the OBRA Nursing Assistant Registry

  • Obtain information on federal OBRA laws and rules governing the training and testing of nursing assistants

Contact Information:
Department of Social and Health Services (DSHS)
(360) 725-2597
Fax: (360) 493-2581
PO Box 45600
Olympia, WA 98504-5600
Website: https://www.dshs.wa.gov/altsa/residential-care-services/nursing-assistant-program