Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification.
Student must complete the state-approved nurse aide training program.
If you did not complete a state-approved training, you may still register under a different eligibility route as listed in the Candidate Handbook.
Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.
Create an account with our online CNA365 system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.
We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.
If you previously had an online Pearson VUE account (PCM or PULSE) to register for examinations and/or manage your nurse aide registration, you'll need to create a new CNA365 online account with Credentia. Click here to login and then click the "Sign Up" link on the login page.
When you create a new CNA365 account, all of the data from your old Pearson VUE online account will carry over to your new Credentia CNA365 account.
Take your written or oral exam conveniently from home or work through Credentia online proctoring!
A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.
To be eligible for continued enrollment on the Pennsylvania Nurse Aide Registry, you are required to work as a nurse aide at least one documented day (eight consecutive hours) for pay in an approved facility during the previous twenty-four (24) months.
Click here to create a CNA365 account to submit a renewal application. See our Renewal Quick Reference Guide on how to submit a renewal application.
Contact Credentia to:
Schedule, reschedule or cancel an examination
Request an excused absence
Ask questions about On-Line Registration
Obtain information regarding your Score Report
Obtain information regarding your examination
Contact Information:
(800) 457-6752
LIVE Chat or Submit Question Online: login to your CNA365 account
Monday – Friday 8:00 a.m. – 11:00 p.m. EST
Saturday 8:00 a.m. – 5:00 p.m. EST
Sunday 10:00 a.m. – 4:00 p.m. EST
Contact Pennsylvania NNAAP® Registry to:
Clarify information about the Registry
Change your current address or name once you are on the Registry
Obtain instructions to change your name or social security number once you are on the registry
Obtain information regarding reciprocity
Obtain information on continued enrollment on the Registry
Obtain a Recertification Test Registration Form
Contact Information:
(800) 852-0518
Monday – Friday 8:00 a.m. – 5:00 p.m. EST