Welcome Test Takers in Mississippi!

Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification.

To speak with a call center agent regarding taking an exam dial: (888) 204-6183

For certification reciprocity, renewal, or registry support, please dial: (888) 204-6213


Announcement (Effective March 14th, 2022)

Welcome to CNA365! All Nurse Aides and Candidates please follow the instructions below.

(*Training Program Instructors do not use this option! You were already sent an email with your access code)

1) Click on the Blue "CNA365 LOGIN" Button Above
2) Important Select: "Don't have an account? Sign up" and complete the profile form.
3) Once you fill out the "Create Your Account" Form, click "sign up"

An email will be sent to you with your temporary password to access your account!

Announcement (Effective March 14th, 2022)

Training programs please scroll down to the "Training Program Materials" in the Resources section below for information on how to use CNA365 to purchase vouchers, approve candidates for testing, add new training program users and reset your password.

Steps to Register for the NNAAP® Nurse Aide Exam


Complete nurse aide training program

Student must complete the state-approved nurse aide training program.

If you did not complete a state-approved training you may still register under a different eligibility route as listed in the Candidate Handbook.


Review Candidate Handbook

Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.


Create Your CNA365 Account

Create an account with our online CNA365 system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.

We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.


Online Exams

Take your written or oral exam conveniently from home or work through Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

Learn More

Mississippi Nurse Aide Registry Search

To conduct a search, you will need the name, city, and date of birth OR registration number of the nurse aide.

Search Registry

Need to Renew Your Nurse Aide Registration?

To be eligible for continued enrollment on the Mississippi Nurse Aide Registry, you are required to work as a nurse aide at least one documented day (eight consecutive hours) for pay in an approved facility during the previous twenty-four (24) months.

Click here to create a CNA365 account to submit a renewal application. See our Renewal Quick Reference Guide on how to submit a renewal application.

Enrolling on the MS Nurse Aide Registry Through Reciprocity

If you are a nurse aide currently listed on another state’s nurse aide (or equivalent) registry as active and in good standing and wish to enroll on the Mississippi Nurse Aide Registry, click here to create a CNA365 account to submit a reciprocity application.

See our Reciprocity Quick Reference Guide on how to submit a reciprocity application.



Mississippi NNAAP® Registration and Scheduling Services

Contact Credentia to:

  • Obtain a Candidate Handbook

  • Obtain or complete an Examination Application

  • Schedule an examination

  • Cancel an examination

  • Arrange special examination requests and services

  • Change your current address or name prior to testing (at least 11 days in advance)

Contact Information:
(888) 204-6183
Monday – Friday 8:00 a.m. – 11:00 p.m. EST
Saturday 8:00 a.m. – 5:00 p.m. EST
Sunday 10:00 a.m. – 4:00 p.m. EST

Mississippi State Department of Health

Contact the Mississippi State Department of Health to:

  • Obtain information on official regulations and guidelines for nurse aides

  • Obtain approval to test if you are an out-of-state or foreign RN or LPN

  • Obtain Training Program and Employer codes

  • List of MS Approved Training Programs

Contact Information:
(601) 364-1100
Fax: (601) 364-5052
Monday – Friday 8:00 a.m. – 5:00 p.m.
P.O. Box 1700
Jackson, MS 39215
143B LeFleur’s Square
Jackson, MS 39211
Website: https://msdh.ms.gov/

Mississippi NNAAP® Registry

Contact the Mississippi NNAAP® Registry to:

  • Change your current address or name after testing

  • Request a duplicate Nurse Aide Certificate

  • Obtain a Nurse Aide Registry Renewal Form

  • Obtain information regarding re-certification

  • Obtain a Reciprocity Application

  • Check the current listing on the Mississippi Nurse Aide Registry

Contact Information:
(888) 204-6213
Monday – Friday 8:00 a.m. – 5:00 p.m. EST