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Welcome Nurse Aide Test Takers in Alaska!

Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification.

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Need Help? Scroll down to see additional Resources located near the bottom of the web page.

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Steps to Register for the NNAAP® Nurse Aide Exam

1

Complete Nurse Aide Training Program

Student must complete the state-approved nurse aide training program.

If you did not complete a state-approved training, you may still register under a different eligibility route as listed in the Candidate Handbook.

2

Review Candidate Handbook

Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.

AK Handbook

3

Create Your Credentia Platform Account

Create an account with our online Credentia Platform system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.

We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.

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Online Exams

Take your written or oral exam conveniently from home or work through Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

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Resources

Need Help?

Browse through Our FAQ and Quick Guides

Schedule an Exam

How to schedule an exam and view exam results?

Renew

How to renew your nurse aide registration?

Grievance

How to submit a written grievance?

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State Information

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Alaska NNAAP® Registration and Scheduling Services

Create or Log into your Credentia Platform account to:

  • Change your current address and phone number.

  • Submit Correction Form to update your name, date of birth, or social security number before your scheduled exam.

  • Obtain and submit an Examination Testing Application.

  • Check Testing Application status.

  • Find test sites and availability.

  • Schedule, reschedule or cancel an examination.

  • View exam details such as examination type, scheduled time, date, and location.

  • View the Score report.

  • Submit and review a Grievance application for completed examination.

  • Submit an excused absence application.

Contact Customer Service when:

  • Problem occurs when creating a Credentia Platform Account.

  • Did not receive an activation link.

  • Problem occurs when applying an assigned voucher code.

  • Testing Application Issue.

  • Received an error message when scheduling an examination.

  • Score report is not viewable in Credentia Platform after 24 hours from your exam.

  • Call : 888-204-6249

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Alaska State Board of Nursing

Contact the Board of Nursing to:

  • Obtain information regarding requirements for initial CNA certification and submit your initial application.

  • Obtain information regarding requirements for CNA renewal and submit your renewal application.

  • Change your current address or name.

  • Obtain information regarding the CNA Skills Guidelines and CNA Scope of Practice in Alaska.

For applications and certification requirements, go to: https://www.commerce.alaska.gov/web/cbpl ProfessionalLicensing/NurseAideRegistry.aspx

MyAlaska/MY LICENSE AKA "nurse portal account"

Although not mandatory, the Alaska State Board of Nursing highly recommends nurse aide applicants create a MyAlaska/MY LICENSE account.

This account is separate from the one you create through Credentia Platform and is a tool used for tracking your application process, viewing your nurse aide certificate after it's been issued*, and renewing your nurse aide certificate online.

*The Alaska State Board of Nursing has gone paperless. If you do not have a MyAlaska/MY LICENSE account, you will not be able to view your nurse aide certificate and will instead need to use the "Search Professional License" feature (https://www.commerce.alaska.gov/cbp/main/Search/Professional) to verify your nurse aide certificate status.

Contact Information:

Web: https://www.commerce.alaska.gov

Email: boardofnursing@alaska.gov

(907) 269-8160

Hours of Operation 8:00 a.m. – 11:30 a.m. & 12:30 pm - 3:00 pm (AKST)