We provide appropriate arrangements to individuals who demonstrate a documented need in order to provide candidates with full access to the test. Test accommodations are individualized, so we consider them on a case-by-case basis in partnership with your testing program.
Qualified professional must provide written documentation on their letterhead addressing the following items:
Describe the applicant's physical or mental impairment(s) that specifically limit the applicant's ability to take the competency test (s) under standard conditions, given the format of the test.
Describe the diagnostic criteria, clinical judgments, and assessments you used to determine the applicant's impairment(s) identified in item #1 above.
What is the recommended accommodation and how does the accommodation relate to the applicant's disability, given the format of the examination?
When submitting your online application for testing, select “yes” when asked if you are requesting testing accommodations due to a documented disability. Once you select "yes", you will be presented with an accommodations request form.
Complete the accommodation request form and when prompted, upload supporting documentation you obtained from your qualified professional. You may also upload additional documentation (not required) including school records that show participation in special education services, Individualized Education Plans (IEPs), and other records that show a history of academic difficulties due to your disability.
Please note that accommodations cannot be added to a previously scheduled exam.
One of our accommodations experts will review your request to verify your eligibility for the requested accommodations. If approved for accommodations, you will be provided instructions by email on how to schedule your accommodated exam.
Credentia is committed to ensuring access for all individuals with disabilities and supports the intention of the Americans with Disabilities Act as Amended (ADAAA).
Test accommodations may include extra testing time, a separate testing room (for exams at test centers), breaks, a reader, a recorder, beverages and/or snacks, and glucose testing supplies.
If you have further questions regarding the test accommodation process, please call us at (800) 475-8302.
Click on the document link below to download the Appeal Form and provide us with any additional documentation you may have. Please submit your appeal via email to accommodations@credentia.com.