Welcome Nurse Aide Test Takers in Washington!

Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification.


Announcement (Effective May 1st, 2021)

Candidates are required to wear a face mask and bring the signed liability waiver to testing. Candidates under the age of 18 will not be allowed to test without a parent/guardian signature on the liability waiver.

See "COVID-19 Testing" in the Resources section of this page for detailed COVID-19 testing requirements.

Announcement (Effective May 15th, 2021)

Did you know you can take your exam from your home or office?

Take your Washington Nurse Aides exam conveniently from home through OnVUE online proctoring. A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

Watch the short video on the Washington Nurse Aides online proctoring page to see how convenient it is to test from home or work. Be sure to run the system test before you sign in to register for an online proctored exam. Good luck!

Steps to Register for the NNAAP® Nurse Aide Exam


Complete nurse aide training program

Student must complete the state-approved nurse aide training program.

If you did not complete a state-approved training and wish to register, you may be able do so under a different eligibility route as listed in the Candidate Handbook.


Review Candidate Handbook and Step-by-step Registration Guide

Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.

We also highly recommend that you read the Step-by-step Candidate Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.


Training provider or the state confirms your eligibility

Your training provider must send your course completion information to Credentia before you can create an online account and register for testing. Training providers electronically upload your course completion details to Credentia. Ask your training provider when they will submit and verify your course was completed.

If you are registering under a different eligibility route other than a candidate that has just completed a training program, the Washington State Department of Health will electronically upload your information to Credentia.

IMPORTANT: Please do not attempt to create an online account before you receive an Activation email from Credentia (see step 4 that follows). This will only delay your registration.


Receive Activation email to create your account and register

Upon receipt of your training program information or your information from the Washington State Department of Health, Credentia will immediately send you an Activation email to create an online account. Please follow the instructions in the Activation email. If you do not receive an email and your training provider has confirmed sending your information to Credentia, please check your spam or bulk email folder.

The link provided in the activation email can only be clicked once. You must activate your account before the expiration date listed in the email.

If your notification is not in your junk or spam folder or you have not accessed your account within the allotted time period, please follow the “Account Recovery” process in the Step-by-step Candidate Guide.

If you have already activated your account, log in to schedule a test or change your testing appointment. Do not attempt to login if you have not yet received your Activation email.


Washington NNAAP® Registration and Scheduling Services

Contact Credentia to:

  • Schedule, reschedule or cancel an examination

  • Request an excused absence

  • Ask questions about On-Line Registration

  • Obtain information regarding your Score Report

  • Obtain information regarding your examination

Contact Information:
(888) 252-8712
Email: pearsonvuecustomerservice@pearson.com
Monday – Friday 5:00 a.m. – 8:00 p.m. PST
Saturday 5:00 a.m. – 2:00 p.m. PST
Sunday 7:00 a.m. – 1:00 p.m. PST

Washington State Department of Health (DOH)

Contact the Washington State Department of Health to:

  • Obtain an Application for Certification

  • Obtain information on state laws and rules governing the certification of nursing assistants

  • Obtain information regarding endorsement from other states

  • Change your current address or name on your certification

  • Obtain certification renewal information/application

Contact Information:
Washington State Department of Health (DOH)
(360) 236-4700
PO Box 47877
Olympia, WA 98504-7877
Website: www.doh.wa.gov

OBRA Nursing Assistant Registry

Contact the OBRA Nursing Assistant Registry to:

  • Find out if you are currently listed on the OBRA Nursing Assistant Registry

  • Change your current address or name on the OBRA Nursing Assistant Registry

  • Obtain information on federal OBRA laws and rules governing the training and testing of nursing assistants

Contact Information:
Department of Social and Health Services (DSHS)
(360) 725-2597
Fax: (360) 493-2581
PO Box 45600
Olympia, WA 98504-5600
Website: https://www.dshs.wa.gov/altsa/residential-care-services/nursing-assistant-program