Announcement (Effective January 31st, 2022)
ATTENTION: If you previously had an online Pearson VUE account, please see instructions below on how to access your new Credentia CNA365 Account under "Attention Pearson VUE System Users!"
Washington
Welcome Nurse Aide Test Takers in Washington!
Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification.
To speak with a call center agent, please dial (888) 252-8712
Announcements
Announcement (Effective January 31st, 2022)
Training programs please scroll down to the "Training Program Materials" in the Resources section below for information on how to use CNA365 to purchase vouchers, approve candidates for testing, add new training program users and reset your password.
Steps to Register for the NNAAP® Nurse Aide Exam
1
Complete nurse aide training program
Student must complete the state-approved nurse aide training program.
If you did not complete a state-approved training and wish to register, you may be able do so under a different eligibility route as listed in the Candidate Handbook.
2
Review Candidate Handbook
Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.
3
Create Your CNA365 Account
Create an account with our online CNA365 system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.
We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.
Attention Pearson VUE System Users!
If you previously had an online Pearson VUE account (PCM) to register for examinations, you'll need to create a new CNA365 online account with Credentia. Click here to login and then click the "Sign Up" link on the login page.
When you create a new CNA365 account, all of the data from your old Pearson VUE online account will carry over to your new Credentia CNA365 account.
Online Exams
Take your written or oral exam conveniently from home or work through Credentia online proctoring!
A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.
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NEED HELP?
Washington NNAAP® Registration and Scheduling Services
Contact Credentia to:
Schedule, reschedule or cancel an examination
Request an excused absence
Ask questions about On-Line Registration
Obtain information regarding your Score Report
Obtain information regarding your examination
Contact Information:
(888) 252-8712
Monday – Friday 5:00 a.m. – 8:00 p.m. PST
Saturday 5:00 a.m. – 2:00 p.m. PST
Sunday 7:00 a.m. – 1:00 p.m. PST
Washington State Department of Health (DOH)
Contact the Washington State Department of Health to:
Obtain an Application for Certification
Obtain information on state laws and rules governing the certification of nursing assistants
Obtain information regarding endorsement from other states
Change your current address or name on your certification
Obtain certification renewal information/application
Contact Information:
Washington State Department of Health (DOH)
(360) 236-4700
PO Box 47877
Olympia, WA 98504-7877
Website: www.doh.wa.gov
OBRA Nursing Assistant Registry
Contact the OBRA Nursing Assistant Registry to:
Find out if you are currently listed on the OBRA Nursing Assistant Registry
Change your current address or name on the OBRA Nursing Assistant Registry
Obtain information on federal OBRA laws and rules governing the training and testing of nursing assistants
Contact Information:
Department of Social and Health Services (DSHS)
(360) 725-2597
Fax: (360) 493-2581
PO Box 45600
Olympia, WA 98504-5600
Website: https://www.dshs.wa.gov/altsa/residential-care-services/nursing-assistant-program