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Welcome Nurse Aide Test Takers in Washington!

Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification.

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Need Help? Scroll down to see additional Resources located near the bottom of the web page.

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Steps to Register for the NNAAP® Nurse Aide Exam

1

Complete nurse aide training program

Student must complete the state-approved nurse aide training program.

If you did not complete a state-approved training and wish to register, you may be able do so under a different eligibility route as listed in the Candidate Handbook.

2

Review Candidate Handbook

Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.

WA Handbook
3

Create Your Credentia Platform Account

Create an account with our online Credentia Platform system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.

We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.

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Attention Pearson VUE System Users!

If you previously had an online Pearson VUE account (PCM) to register for examinations, you'll need to create a new Credentia Platform online account. Click here to login and then click the "Sign Up" link on the login page.

When you create a new Credentia Platform account, all of the data from your old Pearson VUE online account will carry over to your new Credentia account.

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Online Exams

Take your written or oral exam conveniently from home or work through Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

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Resources

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Need Help?

Browse through Our FAQ and Quick Guides

Schedule an Exam

How to schedule an exam and view exam results?

Renew

How to renew your nurse aide registration?

Grievance

How to submit a written grievance?

Help Center ➔

State Information

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Washington Examination and Scheduling Services

Create or Log into your Credentia Platform account to:

  • Change your current address and phone number.

  • Submit Correction Form to update your name, date of birth, or social security number before your scheduled exam.

  • Obtain and submit an Examination Testing Application.

  • Check the Testing Application status.

  • Find test sites and availability.

  • Schedule, reschedule, or cancel an examination.

  • View exam details such as examination type, scheduled time, date, and location.

  • View the Score report.

  • Submit and review a Grievance application for completed examination.

  • Submit an excused absence application.

Contact Customer Service when:

  • Problem occurs when creating a Credentia Platform Account.

  • Did not receive an activation link.

  • Problem occurs when applying an assigned voucher code.

  • Testing Application Issue.

  • Received an error message when scheduling an examination.

  • Score report is not viewable in Credentia Platform after 24 hours from your exam.

  • Call 888-204-6249

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Washington State Department of Health (DOH)

Contact the Washington State Department of Health to:

  • Obtain an Application for Certification

  • Obtain information on state laws and rules governing the certification of nursing assistants

  • Obtain information regarding endorsement from other states

  • Change your current address or name on your certification

  • Obtain certification renewal information/application

Contact Information:
Washington State Department of Health (DOH)
(360) 236-4700
PO Box 47877
Olympia, WA 98504-7877
Website: www.doh.wa.gov

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OBRA Nursing Assistant Registry

Contact the OBRA Nursing Assistant Registry to:

  • Find out if you are currently listed on the OBRA Nursing Assistant Registry

  • Change your current address or name on the OBRA Nursing Assistant Registry

  • Obtain information on federal OBRA laws and rules governing the training and testing of nursing assistants

Contact Information:
Department of Social and Health Services (DSHS)
(360) 725-2597
Fax: (360) 493-2581
PO Box 45600
Olympia, WA 98504-5600
Website: https://www.dshs.wa.gov/altsa/residential-care-services/nursing-assistant-program