Rhode Island

Welcome Test Takers in Rhode Island!

Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification.

Need Help? Scroll down to see additional Resources located near the bottom of the web page.

Announcements

Announcement (Effective December 29th, 2022)

COVID-19 Policy Reminder!

Per the National Council of State Board of Nursing, we are still implementing the COVID-19 Testing Requirements for candidates. This includes supplying and wearing your own face mask for the exam.  If you do not bring a face mask to testing, you will not be permitted to test. Please see the full COVID-19 testing requirements in the Resources section, under the COVID-19 heading.

Steps to Register for the NNAAP® Nurse Aide Exam

1

Complete nurse aide training program

Student must complete the state-approved nurse aide training program.

If you did not complete a state-approved training you may still register under a different eligibility route as listed in the Candidate Handbook.

2

Review Candidate Handbook

Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.

3

Create Your CNA365 Account

Create an account with our online CNA365 system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.

We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.


Credentia

Online Exams

Take your written or oral exam conveniently from home or work through Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

Learn More

Resources

NEED HELP?

Rhode Island Examination and Scheduling Services

Create or Log into your CNA365 account to:

  • Change your current address and phone number.

  • Submit Correction Form to update your name, date of birth, or social security number before your scheduled exam.

  • Obtain and submit an Examination Testing Application.

  • Check the Testing Application status.

  • Find test sites and availability.

  • Schedule, reschedule, or cancel an examination.

  • View exam details such as examination type, scheduled time, date, and location.

  • View the Score report.

  • Submit and review a Grievance application for completed examination.

Contact Customer Service to:

  • Problem occurs when creating a CNA365 Account.

  • Did not receive an activation link.

  • Problem occurs when applying an assigned voucher code.

  • Testing Application Issue.

  • Received an error message when scheduling an examination.

  • Score report is not viewable in CNA365 after 24 hours from your exam.

  • Call (800) 274-2900

Contact Information:
Monday – Friday 8:00 a.m. – 11:00 p.m. EST
Saturday 8:00 a.m. – 5:00 p.m. EST
Sunday 10:00 a.m. – 4:00 p.m. EST


Rhode Island Department of Health

Contact Rhode Island Department of Health to:

  • Obtain a Candidate Handbook

  • Obtain information regarding requirements for initial licensing

  • Obtain information regarding requirements for license renewal

  • Change your current address or name. The Rhode Island Department of Health must have accurate information at all times

For applications & licensing requirements, go to: https://health.ri.gov/licenses/detail.php?id=232

Contact Information:
(401) 222-5588
Fax: (401) 222-3352
Monday – Friday 8:30 a.m. – 4:30 p.m. EST
Three Capitol Hill
Room 105
Providence, RI 02908
Website: www.health.ri.gov