Welcome Nurse Aide Test Takers in Pennsylvania!

Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification. If you are seeking to renew your Pennsylvania Nurse Aide registration, please see the "Need to Renew Your Nurse Aide Registration?" section on this webpage.

Need Help? Please see your Candidate Handbook below for Customer Service Information.

To speak with a call center agent regarding taking an exam dial: (800) 457-6752

For certification reciprocity, renewal, or registry support, please dial: (800) 852-0518


Announcement (Effective January 2nd, 2022)

Training programs please scroll down to the "Training Program Materials" in the Resources section below for information on how to use CNA365 to purchase vouchers, approve candidates for testing, add new training program users and reset your password.

Steps to Register for the NNAAP® Nurse Aide Exam


Complete nurse aide training program

Student must complete the state-approved nurse aide training program.

If you did not complete a state-approved training, you may still register under a different eligibility route as listed in the Candidate Handbook.


Review Candidate Handbook

Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.


Create Your CNA365 Account

Create an account with our online CNA365 system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.

We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.


Attention PCM and PULSE System Users!

If you previously had an online Pearson VUE account (PCM or PULSE) to register for examinations and/or manage your nurse aide registration, you'll need to create a new CNA365 online account with Credentia. Click here to login and then click the "Sign Up" link on the login page.

When you create a new CNA365 account, all of the data from your old Pearson VUE online account will carry over to your new Credentia CNA365 account.

Online Exams

Take your written or oral exam conveniently from home or work through Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

Learn More

Pennsylvania Nurse Aide Registry Search

To conduct a search, you will need the name, city, and date of birth OR registration number of the nurse aide.

Search Registry

Need to Renew Your Nurse Aide Registration?

To be eligible for continued enrollment on the Pennsylvania Nurse Aide Registry, you are required to work as a nurse aide at least one documented day (eight consecutive hours) for pay in an approved facility during the previous twenty-four (24) months.

Click here to create a CNA365 account to submit a renewal application. See our Renewal Quick Reference Guide on how to submit a renewal application.

Enrolling on the PA Nurse Aide Registry Through Reciprocity

If you are a nurse aide currently listed on another state’s nurse aide (or equivalent) registry as active and in good standing and wish to enroll on the Pennsylvania Nurse Aide Registry, click here to create a CNA365 account to submit a reciprocity application.

See our Reciprocity Quick Reference Guide on how to submit a reciprocity application.



Pennsylvania NNAAP® Registration and Scheduling Services

Contact Credentia to:

  • Schedule, reschedule, or cancel an examination

  • Request an excused absence

  • Ask questions about online registration

  • Obtain information regarding your score report

  • Obtain information regarding your examination

Contact Information:
(800) 457-6752
Monday – Friday 8:00 a.m. – 11:00 p.m. EST
Saturday 8:00 a.m. – 5:00 p.m. EST
Sunday 10:00 a.m. – 4:00 p.m. EST

Pennsylvania NNAAP® Registry

Contact Pennsylvania NNAAP® Registry to:

  • Clarify information about the registry

  • Change your current address or name once you are on the registry

  • Obtain instructions to change your name or social security number once you are on the registry

  • Obtain information regarding reciprocity

  • Obtain information on continued enrollment on the registry

Contact Information:
(800) 852-0518
Monday – Friday 8:00 a.m. – 5:00 p.m. EST

Pennsylvania Department of Health

Contact the Pennsylvania Department of Health to:

  • Inquire about the annotation of nurse aide registrations

Contact Information:
(717) 787-1816
Monday – Friday 8:00 a.m. – 4:30 p.m. EST

Pennsylvania Department of Education

Contact the Pennsylvania Department of Education to:

  • General information regarding nurse aide training requirements

  • A list of state-approved nurse aide training programs

Hours of Operation (Eastern Time Zone):
Monday – Friday 8:30 a.m. – 5:00 p.m.
333 Market Street 11th Floor
Harrisburg, PA 17126-0333

Pennsylvania Department of Human Services

Contact the Pennsylvania Department of Human Services to:

  • Obtain information/assistance regarding federal regulations for reimbursement from Nursing Facilities to employed nurse aides

  • Acquire help with any discrepancies in eligibility for reimbursement

  • For issues with testing or test reports, email

Contact Information:
(800) 932-0939, option 1
Monday – Friday 9:00 a.m. – 12:00 p.m. and 1:00 p.m. - 4:00 p.m. EST
6th Floor, Forum Place Building
555 Walnut Street
Harrisburg, PA 17101