Pennsylvania

Welcome Pennsylvania Nurse Aide!

Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification. If you are seeking to renew your Pennsylvania Nurse Aide registration, please see the "Need to Renew Your Nurse Aide Registration?" section on this webpage.

Need Help? Scroll down to see additional Resources located near the bottom of the web page.

Announcements

Announcement (Effective March 14th, 2023)

TEMPORARY NURSE AIDE NOTICE: Please note that based on current advisement from PA DOH at this time, all Temporary Nurse Aides (TNA) are required to complete and pass both the written and skills exams by May 11, 2023.  At this time TNAs will not be allowed to test past May 11, 2023, and will not be refunded for any exam scheduled after May 11, 2023. This timeframe may change, and it is advised that all TNAs complete testing as soon as possible.

Announcement (Effective January 13th, 2023)

TEMPORARY NURSE AIDE NOTICE: Please note that based on current advisement from PA DOH at this time, all Temporary Nurse Aides (TNA) are required to complete and pass both the written and skills exams by April 5, 2023.  At this time TNAs will not be allowed to test past April 5, 2023, and will not be refunded for any exam scheduled after April 5, 2023. This timeframe may change, and it is advised that all TNAs complete testing as soon as possible.

Announcement (Effective December 29th, 2022)

COVID-19 Policy Reminder!

Per the National Council of State Board of Nursing, we are still implementing the COVID-19 Testing Requirements for candidates. This includes supplying and wearing your own face mask for the exam.  If you do not bring a face mask to testing, you will not be permitted to test. Please see the full COVID-19 testing requirements in the Resources section, under the COVID-19 heading.

Announcement (Effective January 31st, 2023)

See detailed guidance regarding TNA deadlines on PA Department of Health website. Click on Message Board, then Important TNA Waiver updates 11.3.2022, and then Attachment: Final TNA Testing Deadline Letter 11/3/2022.

Steps to Register for the NNAAP® Nurse Aide Exam

1

Complete nurse aide training program

Student must complete the state-approved nurse aide training program.

If you did not complete a state-approved training, you may still register under a different eligibility route as listed in the Candidate Handbook.

2

Review Candidate Handbook

Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.

3

Create Your CNA365 Account

Create an account with our online CNA365 system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.

We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.


Credentia

Attention PCM and PULSE System Users!

If you previously had an online Pearson VUE account (PCM or PULSE) to register for examinations and/or manage your nurse aide registration, you'll need to create a new CNA365 online account with Credentia. Click here to login and then click the "Sign Up" link on the login page.

When you create a new CNA365 account, all of the data from your old Pearson VUE online account will carry over to your new Credentia CNA365 account.

Online Exams

Take your written or oral exam conveniently from home or work through Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

Learn More

Pennsylvania Nurse Aide Registry Search

To conduct a search, you will need the name, city, and date of birth OR registration number of the nurse aide.

Search Registry

Need to Renew Your Nurse Aide Registration?

To be eligible for continued enrollment on the Pennsylvania Nurse Aide Registry, you are required to work as a nurse aide at least one documented day (eight consecutive hours) for pay in an approved facility during the previous twenty-four (24) months.

Click here to create a CNA365 account to submit a renewal application. See our Renewal Quick Reference Guide on how to submit a renewal application.

Enrolling on the PA Nurse Aide Registry Through Reciprocity

If you are a nurse aide currently listed on another state’s nurse aide (or equivalent) registry as active and in good standing and wish to enroll on the Pennsylvania Nurse Aide Registry, click here to create a CNA365 account to submit a reciprocity application.

See our Reciprocity Quick Reference Guide on how to submit a reciprocity application.

Resources

NEED HELP?

Pennsylvania Examination and Scheduling Services

Create or Log into your CNA365 account to:

  • Change your current address and phone number.

  • Submit Correction Form to update your name, date of birth, or social security number before your scheduled exam.

  • Obtain and submit an Examination Testing Application.

  • Check the Testing Application status.

  • Find test sites and availability.

  • Schedule, reschedule, or cancel an examination.

  • View exam details such as examination type, scheduled time, date, and location.

  • View the Score report.

  • Submit and review a Grievance application for completed examination.

Contact Customer Service when:

  • Problem occurs when creating a CNA365 Account.

  • Did not receive an activation link.

  • Problem occurs when applying an assigned voucher code.

  • Testing Application Issue.

  • Received an error message when scheduling an examination.

  • Score report is not viewable in CNA365 after 24 hours from your exam.

  • Call (800) 457-6752

Contact Information:
Monday – Friday 8:00 a.m. – 11:00 p.m. EST
Saturday 8:00 a.m. – 5:00 p.m. EST
Sunday 10:00 a.m. – 4:00 p.m. EST


Pennsylvania Nurse Aide Registry

Create or Log into your CNA365 account to:

  • Change your current address and phone number.

  • Submit Correction Form to update your name, date of birth, or social security number once you are on the Registry.

  • Obtain and submit an application for reciprocity.

  • Check Reciprocity Application status.

  • Obtain and submit Renewal Registry Application for continued enrollment.

  • Check Renewal Registry Application status.

  • Request and submit a Duplicate Registration Request.

  • View Registration.

  • Obtain a Test Application because your Nurse Aide Registration has lapsed.

  • Submit an excused absence application.

Contact Customer Service when:

  • Problem occurs when creating a CNA365 Account.

  • Did not receive an activation link.

  • Cannot view registry details.

  • Order Candidate Handbooks.

  • Call (800) 852-0518

Contact Information:
Monday – Friday 8:00 a.m. – 5:00 p.m. EST


Pennsylvania Department of Health

Contact the Pennsylvania Department of Health to:

  • Inquire about the annotation of nurse aide registrations

Contact Information:
(717) 787-1816
Monday – Friday 8:00 a.m. – 4:30 p.m. EST
Website: www.health.pa.gov


Pennsylvania Department of Education

Contact the Pennsylvania Department of Education to:

  • General information regarding nurse aide training requirements

  • A list of state-approved nurse aide training programs

Hours of Operation (Eastern Time Zone):
Monday – Friday 8:30 a.m. – 5:00 p.m.
333 Market Street 11th Floor
Harrisburg, PA 17126-0333
Website: www.education.pa.gov
Email: ra-natcep@pa.gov


Pennsylvania Department of Human Services

Contact the Pennsylvania Department of Human Services to:

  • Obtain information/assistance regarding federal regulations for reimbursement from Nursing Facilities to employed nurse aides

  • Acquire help with any discrepancies in eligibility for reimbursement

  • For issues with testing or test reports, email ra-pwnurseaide@pa.gov

Contact Information:
(800) 932-0939, option 1
Monday – Friday 9:00 a.m. – 12:00 p.m. and 1:00 p.m. - 4:00 p.m. EST
6th Floor, Forum Place Building
555 Walnut Street
Harrisburg, PA 17101
Website: www.dhs.pa.gov
Email: ra-pwnurseaide@pa.gov