North Carolina - Nurse Aide

Welcome Nurse Aide Test Takers in North Carolina!

Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification.

Announcements

Announcement (Effective May 1st, 2021)

Candidates are required to wear a face mask and bring the signed liability waiver to testing. Candidates under the age of 18 will not be allowed to test without a parent/guardian signature on the liability waiver.

See "COVID-19 Testing" in the Resources section of this page for detailed COVID-19 testing requirements.

Steps to Register for the NNAAP® Nurse Aide Exam

1

Complete nurse aide training program

Student must complete the state-approved Nurse Aide I training program.

If you did not complete a North Carolina state-approved training but wish to test, you may be eligible for a “training waiver.” Please review the Candidate Handbook or visit the North Carolina website.

2

Review Candidate Handbook and Step-by-step Registration Guide

Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.

We also highly recommend that you read the Step-by-step Candidate Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.

3

Training provider or the state confirms your eligibility

Your training provider must send your course completion information to Credentia before you can create an online account and register for testing. Training providers electronically upload your course completion details to Credentia. Ask your training provider when they will submit and verify your course was completed.

If you are registering under a different eligibility route other than a candidate that has just completed a training program, the North Carolina Department of Health and Human Services will electronically upload your information to Credentia.

IMPORTANT: Please do not attempt to create an online account before you receive an Activation email from Credentia (see step 4 that follows). This will only delay your registration.

4

Receive Activation email to create your account and register

Upon receipt of your training program information or your information from the North Carolina Department of Health and Human Services, Credentia will immediately send you an Activation email to create an online account. Please follow the instructions in the Activation email. If you do not receive an email and your training provider has confirmed sending your information to Credentia, please check your spam or bulk email folder.

The link provided in the activation email can only be clicked once. You must activate your account before the expiration date listed in the email.

If your notification is not in your junk or spam folder or you have not accessed your account within the allotted time period, please follow the “Account Recovery” process in the Step-by-step Candidate Guide.

If you have already activated your account, log in to schedule a test or change your testing appointment. Do not attempt to login if you have not yet received your Activation email.

NEED HELP?

North Carolina NNAAP® Registration and Scheduling Services

Contact Credentia to:

  • Schedule, reschedule or cancel an examination

  • Request an excused absence

  • Ask questions about On-Line Registration

  • Obtain information regarding your Score Report

  • Obtain information regarding your examination

Contact Information:
(888) 723-6773
Email: pearsonvuecustomerservice@pearson.com
Monday – Friday 8:00 a.m. – 11:00 p.m. EST
Saturday 8:00 a.m. – 5:00 p.m. EST
Sunday 10:00 a.m. – 4:00 p.m. EST


North Carolina Department of Health and Human Services

For all other question contact North Carolina Department of Health and Human Services at:

North Carolina Department of Health and Human Services
Health Care Personnel Education and Credentialing Section
Phone: (919) 855-3969
Fax: (919) 733-9764
8:00 a.m. – 12:00 p.m. and 1:00 p.m. – 3:00 p.m. EST
2709 Mail Service Center
Raleigh, NC 27699-2709
Website: www.ncnar.org