Credentia Logo

Secondary Navigation

North Carolina

hero

Welcome Nurse Aide Test Takers in North Carolina!

Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification.

Login ➔

Need Help? Scroll down to see additional Resources located near the bottom of the web page.

Announcements

Steps to Register for the NNAAP® Nurse Aide Exam

1

Complete nurse aide training program

Student must complete the state-approved Nurse Aide I training program.

If you did not complete a North Carolina state-approved training but wish to test, you may be eligible for a “training waiver.” Please review the Candidate Handbook or visit the North Carolina website.

2

Review Candidate Handbook

Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.

NC(NA) Handbook
3

Create Your Credentia Platform Account

Create an account with our online Credentia Platform system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.

We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.

Credentia

team

Attention Pearson VUE System Users!

If you previously had an online Pearson VUE account (PCM) to register for examinations, you'll need to create a new Credentia Platform online account. Click here to login and then click the "Sign Up" link on the login page.

When you create a new Credentia Platform account, all of the data from your old Pearson VUE online account will carry over to your new Credentia account.

team

Online Exams

Take your written or oral exam conveniently from home or work through Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

Learn More

Resources

Need Help?

Browse through Our FAQ and Quick Guides

Schedule an Exam

How to schedule an exam and view exam results?

Renew

How to renew your nurse aide registration?

Grievance

How to submit a written grievance?

Help Center ➔

State Information

team

North Carolina Examination and Scheduling Services

Create or Log into your Credentia Platform account to:

  • Change your current address and phone number.

  • Submit Correction Form to update your name, date of birth, or social security number before your scheduled exam.

  • Obtain and submit an Examination Testing Application.

  • Check the Testing Application status.

  • Find test sites and availability.

  • Schedule, reschedule, or cancel an examination.

  • View exam details such as examination type, scheduled time, date, and location.

  • View the Score report.

  • Submit and review a Grievance application for completed examination.

  • Submit an excused absence application.

Contact Customer Service when:

  • Problem occurs when creating a Credentia Platform Account.

  • Did not receive an activation link.

  • Problem occurs when applying an assigned voucher code.

  • Testing Application Issue.

  • Received an error message when scheduling an examination.

  • Score report is not viewable in Credentia Platform after 24 hours from your exam.

  • Call 888-204-6249

team

North Carolina Department of Health and Human Services

For all other question contact North Carolina Department of Health and Human Services at:

North Carolina Department of Health and Human Services
Health Care Personnel Education and Credentialing Section
Phone: (919) 855-3969
Fax: (919) 733-9764
8:00 a.m. – 12:00 p.m. and 1:00 p.m. – 3:00 p.m. EST
2709 Mail Service Center
Raleigh, NC 27699-2709
Website: https://info.ncdhhs.gov/dhsr/hcpr/index.html