Welcome Test Takers in Alabama!

Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification.

To speak with a call center agent, please dial (888) 204-6185


Announcement (Effective March 14th, 2022)

Welcome to CNA365! All Candidates please follow the instructions below.

(*Training Program Instructors do not use this option! You were already sent an email with your access code)

1) Click on the Blue "CNA365 LOGIN" Button Above
2) Important Select: "Don't have an account? Sign up" and complete the profile form.
3) Once you fill out the "Create Your Account" Form, click "sign up"

An email will be sent to you with your temporary password to access your account!

Announcement (Effective March 14th, 2022)

Training programs please scroll down to the "Training Program Materials" in the Resources section below for information on how to use CNA365 to purchase vouchers, approve candidates for testing, add new training program users and reset your password.

Steps to Register for the NNAAP® Nurse Aide Exam


Complete nurse aide training program

Student must complete the state-approved nurse aide training program.

If you did not complete a state-approved training, you may still register under a different eligibility route as listed in the Candidate Handbook.


Review Candidate Handbook

Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.


Create Your CNA365 Account

Create an account with our online CNA365 system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.

We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.


Online Exams

Take your written or oral exam conveniently from home or work through Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

Learn More



Alabama NNAAP® Registration and Scheduling Services

Contact Credentia to:

  • Obtain a Candidate Handbook

  • Obtain or complete an Examination Application

  • Schedule an examination

  • Cancel an examination

  • Arrange special examination requests and services

  • Change your current address or name prior to testing (at least 11 days in advance)

Contact Information:
(888) 204-6185
Monday – Friday 8:00 a.m. – 11:00 p.m. EST
Saturday 8:00 a.m. – 5:00 p.m. EST
Sunday 10:00 a.m. – 4:00 p.m. EST

Alabama Department of Health

Contact the Alabama Department of Health to:

  • Obtain information on official regulations and guidelines for nurse aides

  • Find out if you are currently listed on the Registry (or go on-line to, click on contents a-z, click on Nurse Aide Registry, type in your SSN and print friendly at the bottom of the page)

  • Clarify information about the Registry

  • Obtain information regarding reciprocity to Alabama

  • Obtain information regarding endorsement to other states (call the state in which you want to transfer)

  • Obtain information on continued certification on the Registry (or go on-line at to the frequently asked questions section)

Contact Information:
(334) 206-5169
Monday – Friday 7:30 a.m. – 4:00 p.m. CST
PO Box 303017
Montgomery, AL 36130-3017